Shipping policy
At Miroken, we are committed to providing a smooth and reliable delivery experience. This shipping policy explains how we process, ship, and deliver your orders.
Where We Ship
Miroken currently ships within the United States only.
We are continuously working to improve our delivery network and provide reliable shipping services for our customers.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are processed Monday through Friday, excluding weekends and public holidays.
Once your order has been successfully placed, you will receive an order confirmation email. After your order has been shipped, you will receive a shipping confirmation email with tracking information.
Delivery Time
Estimated delivery times:
Standard Shipping
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Delivery time: 7–12 business days
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Shipping fee: $9.99
Express Shipping
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Delivery time: 5–7 business days
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Shipping fee: $19.99
Free Shipping
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Available on orders over $69
Please note that delivery times are estimates and may vary due to factors outside of our control, including carrier delays, weather conditions, holidays, or other unexpected circumstances.
Tracking Your Order
All orders include tracking information.
Once your order ships, you will receive a tracking number via email. Please allow 1–3 business days for tracking information to become active after receiving your shipping confirmation.
If you have not received your tracking information within 3 business days after shipment, please contact us at:
Email: support@miroken.com
We will be happy to assist you.
Shipping Delays
While we work hard to ensure timely delivery, occasional delays may occur due to:
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Carrier processing delays
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Weather conditions
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Public holidays
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Incorrect or incomplete shipping information
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Other circumstances beyond our control
If your order experiences an unexpected delay, please contact us and we will help investigate the status of your shipment.
Address Information
Please ensure that your shipping address is complete and accurate before completing your purchase.
Miroken is not responsible for delays or delivery failures caused by incorrect or incomplete address information provided by the customer.
If you need to update your shipping address, please contact us as soon as possible. We cannot guarantee changes after an order has entered the processing or shipping stage.
Contact Information
If you have any questions about your order or shipping status, please contact us:
Email: support@miroken.com
Company: Hong Kong Hansheng Network Technology Limited
Address:
503A 5/F, Won Hing Building
74-78 Stanley Street, Central
Hong Kong
Our customer support team typically responds within 24 business hours.