Terms of service

Welcome to Miroken. These Terms of Service ("Terms") govern your access to and use of our website, products, and services.

By visiting our website, placing an order, or using any of our Services, you agree to be bound by these Terms. Please read them carefully before using our website or purchasing from us.

1. About Miroken

This website is operated by:

Company: Hong Kong Hansheng Network Technology Limited

Address:
503A 5/F, Won Hing Building
74-78 Stanley Street, Central
Hong Kong

Throughout these Terms, the words "Miroken," "we," "us," and "our" refer to the company operating this website.

2. Use of Our Website

By using our website, you agree that:

  • You are legally capable of entering into a binding agreement.

  • You will provide accurate and complete information when placing an order.

  • You will not use our website for unlawful, fraudulent, or unauthorized purposes.

  • You will not attempt to interfere with the operation, security, or functionality of our website.

We reserve the right to restrict or terminate access to our Services if we believe a user has violated these Terms or engaged in harmful activities.

3. Products and Services

We make every effort to display our products, descriptions, images, colors, sizes, and specifications as accurately as possible.

However, slight variations may occur due to:

  • Different screen settings

  • Photography conditions

  • Manufacturing variations

  • Product updates

We reserve the right to:

  • Modify product information

  • Update pricing

  • Change availability

  • Discontinue products at any time without prior notice

4. Orders and Payments

When you place an order with Miroken, you agree that:

  • All information provided during checkout is accurate and complete.

  • You are responsible for reviewing your order before completing payment.

  • Payment must be successfully processed before your order can be fulfilled.

We reserve the right to refuse or cancel orders for reasons including:

  • Product availability issues

  • Pricing errors

  • Suspected fraudulent activity

  • Incorrect customer information

If your order is cancelled after payment has been received, we will issue a refund to your original payment method.

5. Pricing and Payment

All prices displayed on our website are subject to change without notice.

We accept payments through available payment methods provided during checkout.

You agree that:

  • Payment information you provide is accurate.

  • You are authorized to use the payment method provided.

  • You are responsible for any applicable taxes, fees, or charges required by your payment provider or local regulations.

6. Shipping and Delivery

Shipping times provided on our website are estimates only and are not guaranteed delivery dates.

Delivery may be affected by factors outside our control, including:

  • Carrier delays

  • Weather conditions

  • Holidays

  • Customs processing

  • Incorrect shipping information provided by customers

For detailed information regarding shipping, please review our Shipping Policy.

7. Returns and Refunds

Returns and refunds are handled according to our Refund Policy.

Before returning any item, customers must contact us at:

Email: support@miroken.com

Unauthorized returns may not be accepted.

8. Intellectual Property

All content on this website, including but not limited to:

  • Text

  • Images

  • Graphics

  • Logos

  • Product descriptions

  • Website design

  • Other materials

is owned by or licensed to Miroken and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without prior written permission.

9. Third-Party Services

Our website may use third-party services, including payment providers, analytics tools, advertising platforms, and shipping providers.

These third-party services may have their own terms and privacy policies. Miroken is not responsible for the practices or content of third-party services.

10. User Accounts

If you create an account with Miroken, you are responsible for maintaining the confidentiality of your account information.

You agree to:

  • Keep your login credentials secure

  • Provide accurate account information

  • Notify us if you suspect unauthorized access

We are not responsible for losses caused by your failure to protect your account information.

11. Limitation of Liability

To the maximum extent permitted by law, Miroken shall not be responsible for any indirect, incidental, special, or consequential damages arising from:

  • Use of our website

  • Use of our products

  • Delays in shipping

  • Website interruptions

  • Third-party services

Nothing in these Terms limits any rights or protections that cannot legally be excluded.

12. Indemnification

You agree to indemnify and hold harmless Miroken, its affiliates, partners, employees, and service providers from any claims, damages, losses, or expenses arising from:

  • Your violation of these Terms

  • Your misuse of our Services

  • Your violation of applicable laws or third-party rights

13. Privacy

Your personal information is collected and used according to our Privacy Policy.

By using our Services, you acknowledge that you have reviewed and accepted our Privacy Policy.

14. Changes to These Terms

We may update or modify these Terms from time to time.

Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after changes are posted means you accept the revised Terms.

15. Governing Law

These Terms and any disputes arising from your use of our Services shall be governed by applicable laws and regulations relevant to the operation of Miroken.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Email: support@miroken.com

Company: Hong Kong Hansheng Network Technology Limited

Address:
503A 5/F, Won Hing Building
74-78 Stanley Street, Central
Hong Kong